Frequently Asked Questions

Everything you need to know about shopping with Contempee

What are your shipping times and costs?

We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location and order size.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.

Do you ship internationally?

Yes, Contempee ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.

What should I do if my item arrives damaged?

We take great care in packaging, but if an item arrives damaged, please email us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund immediately.